Is True Fortune Casino available to players in the United Kingdom?

The platform accepts players from various regions, but availability for UK residents depends on current licensing arrangements. UK players should verify whether the casino holds a valid UK Gambling Commission licence before registering.

What games can I play at the platform?

The game library spans video slots, classic slots, table games such as blackjack and roulette, video poker, and live dealer games hosted by professional croupiers.

How do I claim a welcome bonus offer?

A welcome bonus is usually activated when you make your first qualifying deposit after registering. You may need to enter a specific bonus code or it may be applied automatically.

How long do withdrawals take?

E-wallet withdrawals are generally completed within a few hours. Debit card and bank transfer withdrawals typically take between one and five business days.

What responsible gambling tools are available?

Tools include deposit limits, session time limits, reality check reminders, cool-off periods, and self-exclusion options. UK players also have access to GamStop.

How do I contact customer support?

Live chat is the fastest route, connecting you with a support representative in real time. Email support is also available with typical response times under 24 hours.

Privacy Policy

Last Updated: January 2026

General's Arms ("we," "us," "our," or "Company") operates the generalsarms.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using generalsarms.co.uk, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Name, email address, phone number, and postal address when you voluntarily submit contact forms or subscribe to our newsletter.
Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our Site.
Cookie Data: Information stored through cookies, pixels, and similar tracking technologies.
Usage Data: Information about how you interact with our content, which links you click, time spent on pages, and navigation patterns.

How We Use Information

We use the information we collect for the following purposes:

To deliver targeted affiliate offers and casino recommendations tailored to your interests.
To conduct analytics and track affiliate conversions and performance metrics.
To improve, personalize, and optimize the functionality and content of our Site.
To send you newsletters, promotions, and marketing communications (with your consent).
To comply with legal obligations and enforce our Terms of Use.
To prevent fraud and enhance security of our Site.

Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use include:

Essential Cookies: Required for Site functionality and security.
Analytics Cookies: Used to understand how visitors use our Site and measure performance.
Affiliate Tracking Cookies: Used to track referrals to partner casinos and calculate commissions.
Marketing Cookies: Used to deliver personalized advertisements and content.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. For more information, visit www.allaboutcookies.org.

Third-Party Links

Our Site contains links to external websites, including partner casinos and affiliated gambling platforms. We are not responsible for the privacy practices, content, or policies of these third-party sites. We strongly encourage you to review the privacy policies of any external websites before providing personal information or engaging in transactions.

Third-party casinos and operators are independent entities and control their own data handling practices. General's Arms does not endorse or guarantee the security or legitimacy of external sites.

Your Rights

Under UK data protection law and the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct inaccurate or incomplete personal data.
Right to Erasure: You may request deletion of your personal data (subject to legal exceptions).
Right to Restrict Processing: You may request that we limit how we use your data.
Right to Data Portability: You may request your data in a portable, machine-readable format.
Right to Object: You may object to processing of your data for marketing purposes.
Right to Withdraw Consent: You may withdraw consent to data processing at any time.

If you are a US resident, you may have rights under the California Consumer Privacy Act (CCPA) or other state privacy laws. To exercise any of these rights, contact us using the details below.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally:

Contact form data is retained for 3 years unless you request deletion.
Analytics and cookie data is retained for up to 24 months.
Affiliate tracking data is retained for 90 days to 2 years depending on program requirements.
Marketing communications data is retained until you unsubscribe.

You may request deletion of your data at any time by contacting us.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our data practices, please contact us:

Email: [email protected]
Website: generalsarms.co.uk

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.